Delete your account
Effective 25 September 2026
In the app
- iPhone: open Same Skies, go to Settings → Delete account, and confirm.
- Web: sign in, go to Me → Delete account, and confirm.
It takes effect straight away and signs you out on every device.
By email
If you can’t get into the app, email support@sameskies.app from the address on your account (or tell us your name and a group you’re in if you used a guest account). We may ask you to confirm it’s you, then we’ll delete it within 30 days.
What’s deleted
- Your name, email, password, travel preferences and home airports, notification tokens, payment handles and forwarding address — straight away from the live service, and from backups within a further 30 days.
- You’re removed from every group’s matching, so deals no longer consider you.
What stays with your groups
Messages, plans, bookings and costs you contributed are part of your groups’ shared history, so they stay — shown as from a “Former member” — to keep everyone else’s plans and balances correct. If you want particular content removed too, email us and we’ll help.